It is always risky ordering a product online. If the merchandise proves defective there is a question as to whether it might have been smarter to handle the item prior to purchase. The skein I received did come with a manufacturing defect - happily it was quickly replaced by another skein which is perfect and just wonderful to knit with. I am knitting Wendy's Serpentine Socks, so glad she recommended this yarn,.
Service and delivery comments:
If merchandise proves defective there is a question as to whether or not the vendor will work toward a satisfactory solution. I recently encountered just that problem with a skein of yarn. Webs service department was very responsive to my complaint and immediately replaced the defective yarn . I am so pleased with this service and indeed also delighted with the replacement product. Needless to say I will continue to order from Webs in the future. Thank you Webs it really has been a pleasure doing business.
Was this a gift?:
Bottom Line Yes, I would recommend this to a friend