Welcome to WEBS Employment Opportunities

Customer Service Associate
This is a full time position including alternating Saturdays. Hours are 9:30 am to 5:30 pm.

WEBS - America's Yarns Store is seeking a highly motivated person with a great attitude to work in our customer service department.

Responsibilities include answering customer calls and emails, processing returns, resolving order issues and a variety of administrative duties. The ability to multitask well is a must for this fast paced position.

Must have excellent phone and computer skills. A positive attitude and knitting and or weaving experience needed.

Forward your application to:
Linda Burt
WEBS - America's Yarn Store
6 Industrial Parkway
Easthampton, MA  01027

or email linda.burt@yarn.com. No phone calls please. WEBS is an EEO.

If you are interested in a position, please email your resume to the head of the department you wish to apply for. Or you may mail to WEBS, 75 Service Center Road, Northampton, MA 01060 attention to the department head specified below.

Retail Store: contact Karen Minott : kminott@yarn.com
Shipping: contact Pete Kakos: pkakos@yarn.com
Customer Service: contact Linda Burt: linda.burt@yarn.com