Retail Store

With the increased concerns over public health related to COVID-19 (coronavirus), we’ve decided to close our retail store for the time being, starting on Saturday, March 21st. We will let you know when we plan to reopen the store. 

Beginning Monday, June 1st, you will see an option to choose Curbside Pickup. After placing your order, it will be picked in our Easthampton warehouse and brought to our retail store in Northampton, MA, usually within 2 business days. Learn more about Curbside Pickup.

WEBS Store Hours

Monday–Wednesday, Friday 10:00am–6:00pm, Saturdays 10:00am—5:30pm, Thursday evenings until 8:00pm.

WEBS is closed the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. We also close early on New Year's Eve and Christmas Eve.

Plan your next visit to WEBS with our handy Store Map to help you find your way around our store and our great deals in the Warehouse!  

How do I get to the WEBS retail store?

Our retail store address is:
75 Service Center Rd
Northampton, MA 01060

Directions From the East or West
Take the Massachusetts Turnpike to Exit 4.
After you exit, take I-91 North to Exit 18.
At the end of the ramp take a left onto Rte. 5 North.
Go 0.6 miles and turn left at the green ESB ATM onto Service Center Road. 
Pass Northampton Rental. 
You'll see a WEBS bright blue awning on a gray brick building.

From the North or South
Take I-91 to Exit 18 and follow above directions.

Area Attractions, Dining & Lodging

Our store is located in beautiful Northampton, Massachusetts. We are located in Western Massachusetts, about 2 hours from Boston, 45 minutes from Hartford and 2 1/2 hours from New York City. The store is worth the trip! Dogs are welcome in the store, but must be leashed. Dogs are not allowed in classrooms unless they are service animals. 

Please note:
If you are planning to visit WEBS as a group with 6 or more people, please contact our store manager Bonnie Lemme with as much advance notice as possible and let her know when you are coming—you will receive goody bags and coupons when you get here! You can reach Bonnie Lemme at, Assistant Store Manager Elizabeth Zych at, and Assistant Store Manager Lisa Schumacher at or call 1-800-FOR-WEBS.

Whether you plan to stay a few hours or a whole weekend, we hope these links to area attractions, dining, and lodging will help you plan your trip! Many of these places are great for the kids and spouse to spend time while you’re getting lost in our warehouse of yarn.


Our store has on-site parking available and there are a number of area parking lots and garages if you plan to spend the day in Northampton!

Downtown Northampton Parking Lots


Greater Northampton Chamber of Commerce (Northampton)
Smith College Museum of Art (Northampton)
A2Z Science and Learning Store (Northampton)
Botanic Garden of Smith College (Northampton)
Forbes Public Library (Northampton)
Iron Horse Music Hall, Calvin Theater, Pearl Street Nightclub (Northampton)
Thornes Marketplace (Northampton)
Northampton Farmer’s Market (Northampton)
Look Park (Florence)
Magic Wings – New England’s Butterfly Conservatory & Gardens (South Deerfield)
Yankee Candle Flagship Store (South Deerfield)
Mount Sugarloaf State Reservation (South Deerfield)
Eric Carle Museum of Picture Book Art (Amherst)
Museum of Natural History at Amherst College (Amherst)
Children’s Museum at Holyoke (Holyoke)
Holyoke Merry-Go-Round (Holyoke)
Dinosaur Footprints (Holyoke)
Basketball Hall of Fame (Springfield)
Six Flags New England (Agawam)
Springfield Museums, including the Dr. Seuss National Memorial Sculpture Garden and Springfield Science Museum (Springfield)


Smithsonian Chowder House (Northampton)
Amanouz Café (Northampton)
Filo's Greek Taverna (Northampton)
Jake's (Northampton)
Eastside Grill (Northampton)
Mulino's Italian Restaurant (Northampton)
McLadden's  (Northampton)
Paul and Elizabeth’s – A Natural Foods Restaurant (Northampton)
Fitzwilly's (Northampton)
Toasted Owl Tavern (Northampton)
Herrell’s Ice Cream (Northampton)
The Green Bean (Northampton)
Local Burger (Northampton)
Northampton Brewery (Northampton)
The Dirty Truth (Northampton)
Haymarket Café (Northampton)
Woodstar Café (Northampton)
Spoleto, Pizzeria Paradiso, Mama Iguana’s (Northampton)
Sylvester’s (Northampton)
Osaka Japanese Sushi & Steak House (Northampton)
Moshi Moshi Japanese Restaurant (Northampton)
Teapot Restaurant (Northampton)
India House (Northampton)
Thai Garden (Northampton)
Bueno Y Sano (Northampton)
La Veracruzana (Northampton)
The Roost (Northampton)
Familiars Coffee (Northampton)
Progression Brewing Company (Northampton)
Shelburne Falls Coffee Roasters (Northampton)
LimeRed Teahouse (Northampton)
Dobra Tea (Northampton)
Freckled Fox Cafe (Florence)
Cafe Evolution –  Vegan (Florence)
Florence Pie Bar (Florence)
Small Oven Bakery (Easthampton)
Daily Operation (Easthampton)
Coco (Easthampton)
The Delaney House (Holyoke)
Mi Tierra (Hadley)
Alina's Ristorante (Hadley)
Esselon Cafe (Hadley)


The following accommodations are listed with approximate driving distances to our store. 

Quality Inn and Suites (Northampton) .2 miles to WEBS
Fairfield Inn (Northampton) .2 miles to WEBS 
The Hotel Northampton (Northampton) .5 miles to WEBS
Hampton Inn (Hadley) 2 miles to WEBS
The D. Hotel & Suites (Holyoke) 3 miles to WEBS
Old Mill on the Falls (Hatfield) 4.2 miles to WEBS
Holiday Inn & Suites (Hadley) 5.2 miles to WEBS 
Courtyard by Marriot (Hadley) 5.5 miles to WEBS 
The Lord Jeffery Inn (Amherst) 6.9 miles to WEBS
The Black Walnut Inn (Amherst) 11.1 miles to WEBS 
Red Roof Inn (South Deerfield) 11 miles to WEBS 
Deerfield Inn (Deerfield) 18.7 miles to WEBS 

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