I would not purchase superwash again, going back to the traditional wool. I really don't like how it washes, it's almost identical to acrylic. This is just a personal preference, I gave it 4 stars because the yarn itself is beautiful. Also shipping/delivery used to be within a week, now it's more like 2 weeks.
April 15, 2026
Dear Judy, Thank you for taking the time to share your feedback. We’re very sorry to hear that the yarn did not meet your expectations, but we really appreciate your honest review and your kind words about the yarn itself. Regarding your order, could you please share your order number with us? We were able to locate your last two orders, and according to tracking they were delivered within 4–6 working days. If this is not the case, or if there is anything else you’d like us to check, please don’t hesitate to contact us at customerservice@yarn.com and we’ll be happy to help. Thank you again for your feedback and support. Best wishes, Natalya Yarn.com | WEBS www.yarn.com customerservice@yarn.com 1.800.367.9327